Shipping Policy

Processing

Orders are processed within 1–3 business days after payment confirmation.

Delivery

We ship to the United States and Europe (EU, United Kingdom, Switzerland, Norway). Shipping rates and estimated delivery times are displayed at checkout before payment and in your confirmation email.

Tracking

A tracking link is emailed to you as soon as your order ships.

Customs, duties and taxes

For international shipments, import duties and taxes may be charged by your country's customs on delivery and are payable by the customer, unless stated otherwise at checkout.

Delayed or lost parcels

If your order has not arrived within 7 business days after the estimated delivery date, contact us at ecombrothers31@gmail.com and we will investigate with the carrier.

Incorrect address

Please double-check your shipping address. Re-shipping costs caused by an incorrect address provided by the customer are the customer's responsibility.